Europe Saint Séverin Hotel ***
FAQ
FAQ
Frequently Asked Questions
The Europe Saint Séverin Hotel *** team presents its frequently asked questions. It is composed of the questions most frequently asked by our customers. If you do not find the answer to your question, please contact our team who will be happy to answer you.
No. Unfortunately, it is not possible to book a specific room number. However, do not hesitate to contact the Hotel to let us know your preferences so that we can try to consider them.
Yes, every rooms are equipped with heating and air conditioning.
For security reasons, we offer you our lounge to welcome your guests.
The Tradition Balcony and Privilege Balcony categories are the only ones with balconies.
We provide our guests with baby cots (up to two years old). However, it is necessary to book at least the superior category in order to have enough space to install the baby bed.
All our rooms are equipped with hair dryers.
We do not have extra beds in our double or single rooms. However, our triple rooms have 3 single beds and our suite has a sofa bed that can accommodate 2 children.
No, the hotel does not possess connecting rooms.
No, the Hotel has only non-smoking rooms. We remind you that our establishment is non-smoking, it is forbidden to smoke in any area of our Hotel.
For obvious security reasons, we cannot host 3 people in a double room. We invite you to contact our reception to assist you in booking the right room for all members of your party.
Non-cancelable and non-refundable offers guarantee the lowest available rate at the time. In order to benefit from this offer, payment is required and is non-refundable in case of cancellation or modification.
Our rates are indicated per room. However, additional services are to be paid according to the number of persons. The tourist tax is payable per person, regardless of the initial reservation.
Our prices do not include breakfast, unless otherwise indicated or as specified in a promotion.
All credit cards are accepted.
All taxes are included in the rate except the tourist tax, which is payable per person per day at your check-in.
Cancellation conditions differ from one reservation to another. We invite you to check the reservation confirmation or to contact our reservation department for more information.
Reservations made on our website can be modified or cancelled directly from the confirmation email. However, if you are not sure about the penalties for changes or cancellations, please contact us.
The check-in begin at 3:00 PM and the rooms must be vacated before 11:00 AM. Nevertheless, we invite you to contact us in order to be informed of our offers for any early arrival or late departure requests.
It is possible to arrive before your initial arrival date or to enjoy a longer stay at our hotel but upon availibity. Please call our reception in advance for more information or reservation, we will try our best to accommodate your request
Our reception is multilingual. We speak French, English, Spanish, Italian and Arabic.
The hotel has facilities for people with reduced mobility. However, this must be specified at the time of reservation so that we can assign you appropiate rooms.
Our hotel is not equipped to host pets of any size or species.
Yes, an elevator is at your disposal.
We have a breakfast hall in the hotel. For lunch and diner we suggest you our Italian restaurant RIM CAFE.
We do not dipose of a bar however it is possible to have a drink in the hotel restaurant.
Our luggage storage is at your disposal upon arrival and departure.
The hotel does not have a private parking. But there are several secure parking lots in the area, including the SAEMES ODEON parking station and the INDIGO SAINT MICHEL parking station, located 5 minutes walk from the hotel.
Yes, wifi access is available throughout the facility.
All our rooms are equipped with a desk. We invite you to sit in our living room to work.
Our receptionists will be happy to help you book tickets for museums and entertainment. They can assist you in finding the best restaurants in the area.
The hotel does not have a babysitting service.
We provide our guests with clean towels in all our rooms.
We have adapters for every countries available on request at the reception.
The nearest taxi standn is 100m away, on the Boulevard Saint Michel.
The station Saint-Michel is at less than 100m away and get you to the subway line 4 and the RER B, RER C.
The station Cluny La Sorbonne station is at 200m away and get you to the subway line 10.
We have several partnerships with private transportation companies. We invite you to contact our reception desk to find out more.
The taxi price from CDG airport is 58€ and 32€ from Orly airport.
From the hotel to CDG airport the price is 65€ and to Orly airport 40€ (price including reservation and direct pick up at the hotel).